Today we celebrated the opening of our second health benefits store in New Jersey. Located at 7 Broad Ave. in Palisades Park, the center offers customer service, health education and support services to UnitedHealthcare members with Medicare and employer-sponsored coverage.
With a focus on serving the Asian-American community, UnitedHealthcare staff will offer customized in-language support in Korean, Cantonese, Mandarin and South Asian dialects to help people not as proficient in English navigate the health care system.
Whether patients have questions about their benefits or want to participate in health and wellness seminars, the center’s doors and phone lines will be open Monday through Friday from 9 a.m. – 5:30 p.m. In addition, translation services are available for all documents – not just those related to health insurance plans.
At UnitedHealthcare, we strive to offer personalized, tailored health care to the communities we serve. These centers become more important as we continue to ask people to make more complex decisions about their health care benefits and how they utilize their coverage.